Providing quality customer care

The RadSource Difference: Customer Care Solutions

We are committed to the highest standard of excellence in quality customer care. By partnering with us for your facilities needs, you receive:

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Timely Response

Our friendly representatives are ready to answer your call and route you to the most experienced representative for all your needs. You can rest assured that we are available when you need us – 24 hours a day, 7 days a week, 365 days a year.

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Remote Support

If necessary, our IT specialists can remotely enter your imaging system through a secure and encrypted link to provide service and repairs. Don’t settle for less than the best. Get rock-solid peace of mind, knowing that we can have your facility up and running within a very short period of time.

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Essential Learning Experiences

We offer learning experiences to assist your facilities staff in becoming as efficient as possible. Our expert radiology sales and engineering team will train your staff in all necessary modalities, applications and safety procedures. When your team or a new hire needs additional training, we’re here to help.

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Accelerated On-Site Calls

If your problem cannot be fixed remotely, we can have a trained field service engineer to your location usually within 4 hours*. Our 70,000 square foot corporate office houses a large selection of new OEM and refurbished parts for a quick service turnaround time.

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Experienced Personnel

Time is money in your business and you need the best service engineers who have the ability to get your equipment back on-line fast. RadSource employs only the best field service engineers in the business. On-going training ensures that they stay up to date with the latest service skills necessary to repair your equipment competently and efficiently.