Service contracts to maximize uptime
Let us help you prolong the life of your medical imaging equipment by providing you with the engineering options and support you need when you need it most to ensure you are protecting your imaging equipment investment.
From a one-time parts and labor service call to a comprehensive, full-service contract, we offer variable service contracts to meet your facility’s needs. We can provide you with expert service support on the following types of equipment:
​
-
Digital & Analog Radiography Systems
-
CT Scanners
-
C-Arms
-
Mobile X-Ray Systems
-
CR Systems and DR Systems
-
Mammo Systems
-
Fluoroscopy Systems
-
PACS/IT Services
We can offer your institution considerable cost savings over what the OEM’s charge for hourly support and travel on your imaging systems. Our service can help drive savings through upgrade paths, increase asset productivity, and optimize workflow. We can offer:
​
-
Blocks of Service Hours for IT Services
-
Time & Materials
-
Full Service Agreements covering all parts, labor & travel
-
Specialized Service Agreements to meet your facilities needs
​RadSource offers a cost-effective way to access our engineers who are professionally trained for installation, maintenance, and repair of Samsung, GE, Philips, Toshiba, Shimadzu, Siemens, OEC, Carestream, Del Medical, Amrad/Summit, CPI, Lorad, Fuji, Ziehem, Image Information Systems, Giotto, and Konica Minolta just to name a few.
EQUIPMENT SERVICE SOLUTIONS
PLATINUM | GOLD | SILVER |
|---|---|---|
No overtime service charges: Service and travel outside of normal business hours are billed at normal business hours rate. | No overtime service charges: Service and travel outside of normal business hours are billed at normal business hours rate. | Service Charges Apply |
Includes annual preventative maintenance and calibration.* | Includes annual preventative maintenance and calibration.* | Includes annual preventative maintenance and calibration.* |
24 hour response time guaranteed. | 24 hour response time guaranteed. | 24 hour response time guaranteed. |
Includes all labor and travel during normal business hours (Optional 24/7 coverage is available). | Includes all labor and travel during normal business hours. | 20% discount on all labor and travel including outside of normal business hours. |
All parts and shipping costs are covered. (Including glassware and batteries!) | 25% discount on all parts. | 15% discount on all parts. |
*Between one and four inspections per year depending on modality and usage.